机翻

2018年5月22日

探秘游戏启动之谜，玩家们发现了一个令人费解的现象：游戏启动画面闪现，却戛然而止，毫无错误提示！

如果您不幸成为此问题的受害者，且正在使用Xbox，请速速将您的遭遇发送至我们的官方邮箱：SoD2@microsoft.com，附上详细描述和您的Gamertag。而对于PC用户，我们为您准备了以下排查步骤。

一探究竟，查看游戏启动日志。

获取启动日志：

按下WinKey + R

粘贴以下路径：%localappdata%\ Packages \ Microsoft.Dayton_8wekyb3d8bbwe \ LocalState \ StateOfDecay2 \ Saved \ Logs，然后点击确定

将文件名中包含“StateOfDecay2.launch.log”的日志文件复制到您的桌面

若日志以“无法选择D3D11适配器”收尾，请检查您的Windows更新是否到位，显卡驱动是否更新，并重启机器后再试。

若上述方法无效，或日志以其他内容结束，请将日志文件及其他相关信息（如DxDiags，存储日志，事件查看器日志等）发送至SoD2@microsoft.com，我们将竭诚为您解决。

官方原文

We are continuing to investigate an issue where players launch the game and see the game logo but the game then closes with no error message.

If you are hitting this issue on your Xbox please email SoD2@microsoft.com with a detailed description of what is happening and your Gamertag. If you are hitting this issue on your PC please follow these steps.

Look at the game startup log.

Getting Startup Logs:

Press WinKey + R

Paste %localappdata%\Packages\Microsoft.Dayton_8wekyb3d8bbwe\LocalState\StateOfDecay2\Saved\Logs and click OK

Copy StateOfDecay2.launch.log to your desktop

If the log ends with “Failed to choose a D3D11 Adapter.” then please double check that you have installed the latest windows updates, updated your video card driver, and rebooted your machine before trying again to launch the game.

If those fixes don’t work, or the log ends with anything else, please send it and any other information you have (DxDiags, store logs, event viewer logs, etc.) to SoD2@microsoft.com so we can investigate further.